COMING SOON TO KICKSTARTER

FREQUENTLY ASKED QUESTIONS  

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GENERAL INFORMATION

Need to contact us? 

  • Feel to contact us anytime! Email our customer service at contact@armotix.com and we will do our best to get back to you in a timely manner. 

How do I figure out my shipping cost? 

  • Please take a look at our shipping page to learn about your shipping details. 

Does Armotix offer a warranty on their watches? 

  • Yes we do! We are so confident in the quality and durability of our watches, that we've decided to offer a 24 month warranty. The warranty excludes the battery, straps, water damage, and any additional damage caused by the customer after purchasing the watch.  

Why can't I order through your website currently? 

  • Until our Kickstarter campaign concludes, we are not allowed to sell through any other platforms. Once the campaign finishes, we will immediately begin taking additional pre-orders through our website and various other sites. 

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KICKSTARTER QUESTIONS & INFO

What is Kickstarter? 

  • Kickstarter is a revolutionary crowd funding platform for creative projects of all kinds. Kickstarter is full of ambitious, innovative, and imaginative projects that are brought to life through the direct support of people like you! 
  • Every project creator (us) sets their project's funding goal and deadline. If people (you) like the project, they can pledge money to make it happen. If the project succeeds in reaching its funding goal, all backers' credit cards are charged when time expires. If the project falls short, no one is charged. Funding on Kickstarter is all-or-nothing
  • Backers that support a project on Kickstarter get an inside look at the creative process, and help that project come to life. They also get to choose from a variety of unique rewards offered by the project creator. All of our rewards have our watches and straps significantly discounted from what their normal MSRP will be, so make sure to reserve yours today! 

Kickstarter 101 (The basics you should know)

  • A project is a finite work with a clear goal that you’d like to bring to life. 

    The funding goal is the amount of money that a creator needs to complete their project.

    Funding on Kickstarter is all-or-nothing. No one will be charged for a pledge towards a project unless it reaches its funding goal. 

    Backers are folks who pledge money to join creators in bringing projects to life.

    Rewards are a creator's chance to share a piece of their project with their backer community. Typically, these are one-of-a-kind experiences, limited editions, or copies of the creative work being produced.

How do I become a backer of Armotix watches?

  • You'll need to select one (or more) of our reward tiers! To view our awesome rewards, check out our Kickstarter campaign, which you can get to from the SHOP KICKSTARTER tab (as well as various other spots) on our website, or on Kickstarter.com! 

Can I purchase more than one reward tier at one time?

  • Unfortunately, Kickstarter does not allow that. If you would like to add on additional rewards, we encourage you to make multiple pledges through the Kickstarter platform. 

How will you know what watches & additional straps I want? 

  • After the campaign concludes, we will send out a group survey (through Kickstarter) to all of our backers. This is where you will let us know exactly which watch you want, what additional straps to include, and where other specific questions about your pledges will be answered.

How do I figure out shipping costs for my reward(s)? 

  • Please take a look at our shipping page to learn about your shipping details.

Will I pay International taxes, duties, or customs fees? 

  • Your package should take anywhere from 5-21 days to arrive to you depending on where you live. Once shipped, your package will eventually be placed into your country's local postal stream. All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the customer. There is a chance that you won't get charged VAT or duties, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. 
  • Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. 

What forms of payment are accepted on Kickstarter?

  • They accept most major credit cards such as Visa, MasterCard, American Express, and Discover, PayPal, and much more. Contact Kickstarter with any questions, or concerns regarding your payment at - contact@kickstarter.com.

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WATCH SPECS

Are Armotix watches water resistant?

  • Yes, the original collection, The CLASSIX has a 10ATM water resistance rating. However, water damage is not covered in our warranty. 

What type of movement do we use? 

  • We cut absolutely no corners throughout the entire design process. That being said, we proudly chose to use a Swiss Parts Ronda movement. Ronda has been creating high quality movements for decades, and are well known/respected for their long lasting quality and precision. 

What type of stainless steel do we use? 

  • Armotix watches use a high quality 316 Low Carbon Grade stainless steel which is durable, and corrosion resistant. You can feel the quality and durability on your wrist! 

What size are the watch faces? 

  • Our debut collection, The Classix, are 10.85mm thick, with a 42mm face. 

What size are the straps? 

  • Our interchangeable straps are 3.5mm thick (double walled/padded for added comfort and durability) and 22mm wide from side to side. 

Do we offer a warranty on our watches? 

  • Yes we do! We are so confident in the quality and durability of our watches, that we've decided to offer a 24 month manufacturer warranty. The warranty excludes the battery, straps, water damage, and any additional damage caused by the customer after purchasing the watch.  

 

 DONT SEE YOUR QUESTION? 
contact@armotix.com
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© 2019 Armotix Watches